Its slower data speeds may not work for people who use their phones for streaming. It is impossible to talk to someone who speaks fluent English. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. I even went bought a new Sim card. INSTALL NOW>> Forget about data limits! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Once the app and email has been set up, an icon will appear on the applications menu. I have been without service since 1/02/23. You may have called before the Customer Care Center was able to Activate your phone. Thanks SO much! We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Who is ED Magedson - Founder, Ripoff Report. Enter your phone number and pick the keyword that best fits your needs. How those businesses take care of those complaints is what separates good businesses from the rest. Straight Talk Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. You'll get all the information you need right on your phone! Get fast shipping and top-rated customer service. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Wondering if a report is missing? I am probably leaving them after over 10 years. Straight Talk They outsource all of their work to Philippines who do not know the basics of the English language. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. 30 minutes to sync email to your phone. File a Complaint Against Straight Talk BasicTalk 911 service operates differently than traditional 911. Click below for our Contact Information and hours of operation! Its Free to Join! WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. All rights reserved. You'll see a list of merchants you've subscribed to. The wireless phone number can be changed only up to 4 times per year. Your balance information will be displayed on the screen. Finally switching. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. You now have a spot reserved for Straight Talk Home Internet Service! Corporate Advocacy Program: How to repair your business reputation. Please refer to our privacy policy. And yes, you also have the option to transfer the phone number to a different carrier. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I turned it off and back on still no service. Simply let him/her know that youd like to cancel your Straight Talk service. Get immediate Straight Talk support from HelpOwl.com. They constantly use data and can slow down the processing speed of your phone. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Turn off Bluetooth and GPS when not in use. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. To use this option, simply visit the Straight Talk official website. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Yesterday one of our phones just stopped working (wouldn't turn on). If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Have a Straight Talk question? Track data usage in the app or from the home screen widget. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Had enough of straight talk terrible customer service. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. They wanted me to buy another cheap phone to keep my number. She switched me over and I told the next person what happened. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Please wait an additional 24 hours and try the test call again. 2023 Trustpilot, Inc. All rights reserved. I told all of them the error I got. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. No international roaming allowed. How Do I Activate My Straight Talk Phone? To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Yes, you can with the Straight Talk Bring Your Own Phone program. Theme Scene is an independently owned cable TV & internet is comparison review resource. But they were so QUICK to take the money out of my account. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. > Pay My Bill. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. They might even offer some discounts or incentives to keep you with them. I called ST customer service. Who's crazy enough to start this website? Called customer service and she did not help me at all. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Contact - SmartPay Lease to Own WebChat with one of our agents live. You have quick access to the information you need from the fly out Menu on the top left. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. You must remove something in order to add this {{prodName}} to your cart. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Posted by nepaguy001. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. What a complete waste of time. WebClick on the option See Balance/Service Date. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Straight Talk: Call 1-877-430-2355. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Activation WebSearch Newegg.com for iphone 6s plus straight talk. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Calls are billed in one-minute increments. service. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. After spending over 2 hours on hold they disconnect me. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. It's the most convenient way to manage your service. There are no credit checks, and you pick the plan and activate your account. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. I want to keep the phone just someone lying to me like that is crazy. Straight Talk And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. For personal use only. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I am a prospective customer of Straight Talk. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Still no service. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Unsubscribe at any time. I am beyond sick of straight talk!! Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Once the application is downloaded, you will need to sign in with your email credentials (username and password). So I'm out money with no phone or service and thus far no solution offered. They are NEVER helpful and could care less about what you need done. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. A month equals 30 days. You have until DATE to complete the activation or you will lose your spot. We though we'd save money with Straight Talk. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Airtime minutes will be deducted plus the cost of the International call. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I have had nothing but horrible service ever since I've had this horrible carrier. Yesterday we discovered that we can't call the New York State Police. Copyright 2022 Consumers Unified LLC. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. The didn't know there own settings to get their phones to work. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. How Do I Purchase a Plan with Straight Talk? But you have exceeded the number of items allowed per order. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I have been with Straight Talk Wireless for 3 years now. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Billing & Payment. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. It's a scam. Straight Talk Walmart rep asked my address then recommended ST home internet. I was charged double on my daughter phone ***-***-****. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Straight Talk Service I will be looking for another pre pay service with hopefully much better customer service! MOBILE WEBSITES: Access the mobile web site version of your choice. For more information about reviews on ConsumerAffairs.com please visit our | People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you need more data, you can purchase a 2 GB data add-on option for $10. Additional terms and conditions apply. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. You have exceeded the amount of items allowed in your cart. Press 1 for English and then 4 twice through menu prompts. At Straight Talk, you can buy phones compatible with AT&T's LTE network. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. strict standards for business conduct. Straight Talk If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. How Do I Check If There's Straight Talk Coverage in My Area? However, despite the quality of service they offer, there comes a time when you might want to cancel their services. I had straight talk for years. Information may be transmitted with a delay and may not reflect actual balances. Why Can't I Talk To A Real Person. HOURS OF OPERATION 7 days a week, 365 days a year. Switch "Screen Timeout" to the lowest setting. There's no kind of help or communication to help at ALL. Calls must originate from the US or Puerto Rico. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Check the "Battery Use" screen to review features or functions that have been consuming your battery. This all happened after verizon bought them out. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. You can call us directly and we will help you. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Customer You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. See 911 for details. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! By account information, we mean phone numbers, account numbers, login details, and more. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. The next step is to activate your device and redeem your plan. For assistance, please contact us at 1-877-430-2355. A couple hours later my phone lost service. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. and maybe a couple more hours before they can get it fixed. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Straight Talk Yes, as long as Straight Talk provides service in that zip code. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. I do not know if they changed their website or not. I accidentally threw my sim card away when switching to Visible. Does Straight Talk offer a refund after cancellation? Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Verizon does not work well in this area, hence the AT&T sim card. Forget about data limits! Apparently I am not the only one with issues. Talk There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. They are terrible! All you need to do is dial this number: 1-877-430-2355 and follow a prompt. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! The company offers a wide variety of phones, including budget phones that come free with a phone plan. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Claim your profile to access Trustpilots free business tools and connect with customers. > Change Credit Card or Checking Account. Text 611611 to check your balance, get refills and much more. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I gave him my code as I have done in the past. Click "Settings" "Payments". Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Why Ripoff Report will not release author information! Straight Talk has continued to offer quality services since launching a few years ago. The 2nd person wanted me to scratch off the pin on the data card. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 I've been on the phone 4 different tech people. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. We also ensure all reviews are published without moderation. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Sign up to receive our free weekly newsletter. I called customer service multiple times only to have the call dropped each time. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Reward Points have no cash value and cannot be transferred to another customer. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Here you will find answers to our most frequently asked questions! I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. HIGH SPEED INTERNET REQUIRED. I asked for a manager or someone that could do something. Please fill out the form below and we will be in touch with you ASAP. I am very upset that they would not honor the warranty that the phone was supposed to have. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. This company and the people who work here are so horrible. I always get great service and customer service is great. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Advertisers above have met our While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. WebGet rewarded with Free Service at Straight Talk Rewards. Tried again this afternoon, rep. was very rude and condescending. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Straight Talk Corporate Advocacy Business Remediation and Customer Satisfaction Program. But I stayed on there three hours trying to get a phone for my husband. They are crooks and will not help! Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Its just ridiculous. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. I got the box and a 1 month data card. Their website claimed my transaction didn't go through even though my credit card was charged. It offers four different service plans with different data and storage options. BasicTalk Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. I have purchased my plans by the year for long time as well. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Manage Account. So if thats what you want, feel free to explore it. Chat with Support Call Directly Need guided support? However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. Listings for companies similar to Straight Talk: Customer service is awful. Concluding that she was psychotic, I asked to speak to a supervisor. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular.
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