Read Customer Service Reviews of www.footasylum.com - Trustpilot 2.
Christmas Gifts | Christmas Gift Ideas | Footasylum Editor, Marcus Herbert. Yay! Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Quality, style and value superb. And would recommend to all my friends amd family. Hey Karl!Thanks for taking the time to leave us a review. Treated myself to some new trainers and jogging bottoms in the sale! For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. 2023 Trustpilot, Inc. All rights reserved. We hope to see you again very soon. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Thanks,Rebekah. Perfect from start to finish. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. In real life, they are dull, boring and have no character at all. Absolutely fuming with this company. Popular Christmas FAQ Was told that neither was possible because I didnt return them in the original shoe box! Once cleared, your points will turn into money off any future purchases. Still over 300 down! Footasylum doesn't deliver on Bank Holidays. 1996 Retro Nuptse Jacket. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! We use dedicated people and clever technology to safeguard our platform. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers.
Get 60% off instantly: Footasylum discount codes } Finder CA Price was unbelievable for what I got! This time, however, when I ordered, their courier choice was Yodel. 1. By continuing to use this website, you agree to the use of Cookies. Delivery to Australia was super cheap and very very fast! very helpful as Liverpool didnt answer the phone. Reply from Footasylum Jul 14, 2021 Hey! One star as there is no 0 stars. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. This time, however, when I ordered, their courier choice was Yodel. Tommy Jeans. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Giving one star so I can leave this review. Find out how we combat fake reviews. For more information on the cookies that our site uses click here. | Read 8,321-8,340 Reviews out of 55,152 Take care!Thanks,Rebekah. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. 10/10 will not be using footasylum again. Totally shocking service in regards to a faulty item that they . Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Suggested companies are based on peoples browsing tendencies. Rolling eyes, rude attitude. Return an item in 299.99. In November 2022 I placed an order with FootAsylum and it never came. Ordered it on Monday and it was delivered on Tuesday. Verification can help ensure real people write reviews about real companies. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! I have sent them back the undamaged trainers in a damaged box as I received them. Footasylum exchanges are only available in the UK. Been trying via live chat, what's app and calling HQ. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. * One or more of these files was not uploaded due to an invalid file type. They have scribbled size 7 on it. Useless. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Customer Service. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. I messaged a few guys initially who were very slow to respond and inresponsive. The range includes footwear, clothing and accessories for men, women and children. They also offer a WhatsApp device but it doesnt work. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. - Lisa Lynch, posted 1 year ago Greater than 82% of reviewers feedback is Footasylum returns process could be better. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Companies can ask for reviews via automatic invitations. Get Code. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Asked for a pair of trainerscould not even tell what the guy said. Received 2 small refunds for I don't know what! Anyone can write a Trustpilot review. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. Will definitely be ordering from them again. Happy from start to finish! Footasylum Discount Code: 10% off Everything. Greater than 37%. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Ordered some trainers at 10.30pm amd paid for next day delivery. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. To break them up politely to ask for helpit was like I had sowrn at them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. She got the problem sorted in minutes. We are so glad to hear you are happy with the service. Useless. 2023 Trustpilot A/S. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average We hope to see you shopping with us very soon. Order placed on Monday standard deliver paid for and the parcel arrived the next day. In just a few steps, we'll have it sorted. First and last time I will use this company. Simply follow our returns portal link below. Hey Getta,Thanks for leaving us a great review. We hope to see you shopping with us very soon. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service.
Footasylum on the App Store You will receive a verification email shortly. The lady at the till was no better. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Email and text communication was prompt and efficient. It's great to hear you are happy with the coat and that the delivery was so quick. Average Delivery Time. Further Details. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. By using a. . Purchased 2 pairs of Salomon trainers in different sizes. One star as there is no 0 stars. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Thanks,Rebekah. This arrived within only two working days and all items were delivered intact and all there. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. The kind your customers really want. Ordered some trainers at 10.30pm amd paid for next day delivery. Restrictions apply.
Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. Manners cost nothing. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. First and last time I will use this company. Subscribe in print, digital, or a great-value bundle. In November 2022 I placed an order with FootAsylum and it never came. In just a few steps, we'll have it sorted. Still over 300 down! Happy from start to finish! Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Alternatively, enter your order number and email address into Hermes to monitor your delivery. Claim your profile to access Trustpilots free business tools and connect with customers. 44.99. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. I ordered an item with Christmas delivery on 20th December and received an email confirmation. We spoke to Footasylum's senior leaders . We had to ask him 3 times just to make sure, because he would just mumble something and walk off. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. If valid, the page will refresh and your total will be updated accordingly. Package allegedly dispatched on 11th December and now reported as list in transit! Thank you for signing up to . Rolling eyes, rude attitude. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. We use dedicated people and clever technology to safeguard our platform. I brought some trainers and returned them just before the 28 day period which was allowed for returns. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Take care!Thanks,Rebekah. 20% off selected items with this Footasylum discount code. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. - Fred, posted 2 months ago Ordered and paid on 10th December my daughter's Xmas present. All rights reserved. Find out how we combat fake reviews. To break them up politely to ask for helpit was like I had sowrn at them. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Will definitely be ordering from them again. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. In November 2022 I placed an order with FootAsylum and it never came. Claim your profile to access Trustpilots free business tools and connect with customers. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. !spoke to Edge lane store about colours in crocs. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. All in all, satisfied with my purchase and dealings with this shop. Code Expires. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Up to 50% . If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Hey MattThanks for taking the time to leave us a review. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Ends: Tue 28 Feb 2023. Here are 8 tips for writing great reviews. Companies can ask for reviews via automatic invitations.
Manners cost nothing. Perfect from start to finish. Hey MattThanks for taking the time to leave us a review. Tried to send Crocs back as they didnt fit my daughter. Beth is Home Editor for T3, looking after style, living and wellness. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Newsletter subscription. Great sale and super quick on delivery. Email and text communication was prompt and efficient. I will always order with footasylum I am very happy with the service and products. High performance sneakers, trending streetwear and exclusive product weve got you. Shocking service avoid disappointment. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. High performance sneakers, trending streetwear and exclusive product weve got you. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 .
Footasylum Reviews | Read Customer Service Reviews of www.footasylum Up to 60% off at Footasylum on selected women's t-shirts.
my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. There was a problem. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. That is great news about the fast delivery.We hope to see you again very soon. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King.
Read Customer Service Reviews of footasylum.uk - Trustpilot Easy! Shoved the card machine into our face. Here are 8 tips for writing great reviews. I received a faulty product, Footasylum returns were not at all 'easy' or 'simple' as they claim. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. 2023 Trustpilot, Inc. All rights reserved.
Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Why have i been rejected for my return as the item was faulty? All in all, satisfied with my purchase and dealings with this shop. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. I was taught to value customers, no matter what job I was in. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it.
We use dedicated people and clever technology to safeguard our platform. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet.
Footasylum Refund Reviews | Read genuine reviews on Footasylum refund That is great news about the fast delivery.We hope to see you again very soon. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. They have scribbled size 7 on it. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. They all fit perfectly. Order placed Sunday afternoon and delivered Monday afternoon. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Your browser does not support embedded videos. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. !spoke to Edge lane store about colours in crocs. !spoke to Edge lane store about colours in crocs. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! very helpful as Liverpool didnt answer the phone. Thank you so much. I have sent them back the undamaged trainers in a damaged box as I received them. In just a few steps, we'll have it sorted. Round and round in circles. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. I would avoid at all costs. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return.
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