emails not sending to btinternet

Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. 14h56, on Any ideas? 3 users liked/thanked this post: 4) Send an email to your main contacts to let them know your new email address. Hi 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. 15h04. We'll need to look into this and we'll get back to you next week. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. Working on the theory that it was another case of BT doing something, I decided to leave it overnight. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay Anyone else experiencing the same issues? I am experiencing it with emails from different addreses within a domain which belongs to another ISP. None of the posts I have seen are the same as my problem however. ask a new question. on btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. on We appreciate you reaching out to us about Mail. 23-04-2021 13h37, on That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. Log in issues. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. We always endeavour to grade correctly and. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. 5) Set up an auto-responder message on your old email address. Emails from btinternet.com addresses not received. 23-04-2021 BT are blocking the complete domain which the sender is sending from. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. . In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. Townman, Gandalf. BT Email - best practices for postmasters and senders of email. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? This is going to need looking at by their email support team. any proposed solutions on the community forums. @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. Then power on the phone and iPad and tell me if it still has the problem. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. You can link any BT email address to another broadband or Premium email billing account. 15h31. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Unable to send mails to btinternet addresses - Plusnet All I can suggest is contact BT via Web Chat and dont take No for an answer when they say the issue is with your device(s). MisterW, bobpullen. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). It might be worth changing your SMTP port to see if that helps. I feel there is something going between Google and Apple. If not, how do we get a moderator involved? But the problem is, and has been for years, why is it ONLY btinternet email addresses that suffer from this problem. Email: timforrester@btinternet.com. Apple may provide or recommend responses as a possible solution based on the information This amount is subject to change until you make payment. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). My email is not sending from my iMac (iCloud). Its probably not directly relevant to your problem, but who knows with Apple!! Those who wish to hold on to their email account just have to log in from time to time to keep it active. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. 11h33 Rest assured that we'll do our best to assist you or get you pointed in the right direction. We shall never know, but fingers are firmly crossed that the service will return to normal. Accounts that are inactive for six months are deleted automatically. 19h32. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. We have received reports that emails to btinternet.com email addresses are being blocked. 11h05. For additional information, see the Global Shipping Program. 18h40. I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. It's not just that there has been a delay. Do other emails they send get to where they need to go? . 15h22, on 23-04-2021 Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. omissions and conduct of any third parties in connection with or related to your use of the site. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. We do not allow any commercial relationship to affect our editorial independence. Martin Gates, from Hampshire, has had an email account with Virgin Media for years. Any suggestions please, User profile for user: You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. Examination of the message heads of the delayed emails might be informative. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. I can receive emails. This was a pain, but I went along with it or else I couldnt use email. Last week I phones an advisor with a somewhat similar response. After 3 years, then-current everyday prices for all services apply. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. It's reassuring not to be alone. Have you had the chance to check if the issue persists on a different user account? 23-04-2021 What can we help with? No disrespect intended as your advice is probably based on years of experience of BTs service! 6) Make a list of all of the accounts and logins that are linked to your old email address. All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post. This amount is subject to change until you make payment. Has anyone experienced this problem. A warm welcome to the forums. View cart for details. While members are not getting emails, they do appear as posts on the Google Groups page. I can send & receive on my work email account using the Outlook app. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. Does anyone have any other suggestions please?? 25-08-2021 14h00, on I can take the same message and copy it into gmail and send from there and it gets through with no problem. Comic should be in the grade given in the listing title. It is very annoying, I hope you guys reach me out soon. 19-12-2022 The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. After 6 mos., if selected you will be billed $10.99/mo. Oops. on Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. The article below can help if you do not have any other user account to test with. BT L1 agent wasn't able to resolve and it has been passed to their email support team. 20h33 23-04-2021 Thanks for the examples that have been provided so far. Surely other services would similarly suffer. Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. 14-07-2019 In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. 17h25. Many customers find the BT community forum is a great way of getting help. All other emails to other systems have no issues. Problems with sending btinternet emails t - Apple Community There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. What can be done to fix this problem please? They also sent a test email from a PC using an outlook client and that didn't come through either. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. I consistently receive this warning:whenever I try. Looking through previous posts I see this has been a regular problem. BT Email: I can't send or receive email | BT Help - BT.com Thanks for the suggestion. I've got a "failed delivery message". All postings and use of the content on this site are subject to the. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 This site contains user submitted content, comments and opinions and is for informational purposes Not receiving @btinternet email - Microsoft Community If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. It is they that should investigate why other email providers don't have this problem. Our standard shipping option is via Royal Mail airmail. I can't send or receive messages in Outlook - Microsoft Support At my age, I just don't have the energy to set up a new email address and tell everyone.'. 13h18. Sorry but how do I PM you, and what details do you need? Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. Please check your email settings. Sadly not the same as my experience. It seems that my account SMTP setup was changed (without my input). This sounds fiddly, but isn't necessarily. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. We receive the following message when we try to send from our Mac. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. If I go into iCloud web page, then I can send and receive as normal. on I can take the same message and copy it into gmail and send from there and it gets through with no problem. This has made me want to look a bit further and so I found the Community. Problems with email | BT Help If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. How can we as customers get BTs attention and ensure that there is a fix? Log out of your email account then, Using an email program? I have a group of 14 people set up under Outlook 365. 6h00. For those that aren't arriving, things obviously get a little more involved. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I can't send emails from my btinternet account on my iPhone Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. Using webmail? This is NOT 'A solution'. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. There'll likely be four of these, two from BT servers and two from Plusnet servers. By coincidence(? I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. Not receiving @btinternet email. 21h18, I have got my email working again. I can send & receive the bt emails using the Samsung mail app. The problem usually resolves its self in a day or two. The problem is also affected by the addressee. They forecast a response within 72 hours. I then asked them to login to BT webmail and send me another email and that one came through straight away. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. Outlook emails not being received by btinternet.com addresses On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. 15h31. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. , updated We can't ditch our broadband we'll lose our email address! Can send emails fine from any other account. About 4 days letter I get a reply saying the message could not be delivered. 26-08-2021 A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. Refunds. Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. Solved: btinternet email server refusing to send outgoing - BT Thank you, JW. About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. Also, the web interface seems to be working just fine. You can usually find the option to redirect in the inbox settings of your old email account. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. The other two people that are having the same problem are using Samsungs, but haven't said which model. 2 users liked/thanked this post: Here are some answers to help you. Go through and update your details for each one with your new email address. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. One further piece of information. 26-08-2021 on 16h34. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. Send yourself a test email. Policies vary between broadband providers. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. to know I'm not alone. That sounds like something has been stuck in a queue somewhere. So it seems to be something between Android and BT Mail. - We do not send parcels to PO BOX addresses. 09-07-2019 26-08-2021 I've got a "failed delivery message". Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. 3) Import all of your contacts from your old account to your new one. The worrying thing is I don't know how many other emails I'm not receiving. on My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. Are there really just two of us having this problem?

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