If all the perks, if any are the same, then should be no problemo. My guess is that you are not the only one having problems here. cancel I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing Of course, if you do get some cash back, we bet there is some great stuff you could find in our shop. Thin, I know I could but it is a somewhat formal process, I believe. Can CC Help Jenn If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). I had heard of the death of the agent and know agents who have picked up former clients as they are not pleased with the current situation. For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. I also kept an eye on the website for the suite to come back onto inventory and, as soon as I saw it, I phoned the TA who said 'I hope it's not there if you look now as I have just moved your new booking over to that stateroom/suite' and sure enough when I went back to the website my original suite was no longer showing as available and the temporary suite we had booked on the 'wrong' side had re-appeared in inventory. By Improve earnings, maximize rewards and track progress toward dream trips. If it is necessary to cancel any or multiple ports, we will do our best to find alternative destinations. Related: A look inside Regents most expensive cruise ship. Do Not Sell Or Share My Personal Information. Hopefully, you have an FCD in your account that you can use for the "new" booking. 60 to 31 days. Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. You'll get your FCD back, it goes into your account within a couple of hours of cancellation. Powered by Invision Community. Also, "the agency is in a state of chaos", hmm, maybe time to get a new TA? Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. The worst they could say is no, but if you don't ask, then the answer is definitely no. Will you get your money back? There are a couple of issues that you will have to deal with. My wife and I also don't have much trouble getting time off at the last minute. All I'm getting is excuses and unfulfilled promises to call me back. The best way to deal with that is to properly vett the agency before you book! The shipping company considered as mismanagement, only allowed once. Powered by Invision Community, And while you are at it' date=' find a new TA. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. You dont want to miss anything that will make your trip better, but you also dont want to carrythings with you that you dont need - especially if youre flying to your cruise. I think your only recourse in this case is to call and hope they will handle this for you. I just assumed they were new bookings but hadn't thought they are probably existing bookings that are having issues also. Your current one is clearly not doing its job[/quote']. Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. What happens if I cancel my scheduled cruise due to a government order or declaration of Public Health Emergency involving COVID-19?Details are contained in our COVID-19 Cancellation and Refund Policy. [CDATA[/* >