Microsoft O365 accounts conflict with Microsoft regular accounts? Restart the device, and install from https://portal.office.com/account to get the correct version. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. "That Microsoft account doesn't exist. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. Choose from the options provided on why you need a password reset, then click Next. However, clearing the cached data will help resolve stored data issues affecting account access. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Otherwise, choose another username. These are different to MSAs. Do I need a thermal expansion tank if I already have a pressure tank? Account "doesn't exist" when logging in - Microsoft Community That said, these aliases cannot be used to login into a Microsoft account. I used that email account to create this post. But, I get a message saying "The Microsoft account doesn't exist. Is it possible to create a concave light? That Microsoft account doesn't exist. No. From there, check to see if your device is enabled. Sign in with your Microsoft account and password. We'll ask where you'd like to get your verification code and select Next. That Microsoft account doesn't exist. Enter a different - YouTube I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) What do I do? I do not know how they are translated in English it was something like "experience online content". That Microsoft account doesn't exist. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! We have problem with the sign in of an account. It definitely is an Office 365 account that was being used to log in in the previous computer. Why is there a voltage on my HDMI and coaxial cables? Solving "There's already an account " Microsoft login problem More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. If you don't have one, you can create here. Microsoft account doesn't exist Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. If yes, then in order to . If you forgot your Microsoft account password, follow these steps. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Check products or services. Microsoft Edge is another popular browser that many users use when they have a Windows computer. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. How can a Microsoft account login (email address) both exist and not exist at the same time? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. If not, select the checkbox next to the device. 5. My Microsoft account got hacked and they changed my username By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Aliases are also to be avoided if you want to get to the bottom of things. Enter a different account orget a new one. Clear the cached data to refresh the login portal using the below steps. please check that you have typed your email or username correctly. Connect and share knowledge within a single location that is structured and easy to search. It definitely is an Office 365 account that was being used to log in in the previous computer. It was not necessary and just interfered with her sign-in under her work account. Microsoft account doesn't exist error but it should be Key Takeaways Try out a couple of familiar usernames and passwords variation that might been have used recently. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Report abuse. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. hi@Tshaw are you using Outlook or Outlook Office 365 action? Check if closed. Enter a different account or get a new one. A great place where you can stay up to date with community calls and interact with the speakers. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Enter a different account or get a new one." They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. This thing does so much stuff that it can't do anything. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Learn more about Stack Overflow the company, and our products. From there, click on the control and customize option. I should add that this particular computer had my personal account as the main user. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. FIRST: carefully check that the email address is exactly correct. This is a common error among Microsoft users encountering the error under consideration. Message says "The Microsoft account doesn't exist. Enter a different Trouble sigining in - Microsoft Community Enter a different account or get a new one" when opening outlook through Power Automate. Sign In. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Please see the attached. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. While the account may be wrong, there may be other factors that can contribute to this error. On Your Dashboard, click on click Schedule next exam button to select your exam. Hi, I am trying to register for AZ-900 exam. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Can't log on using O365 account. 'That Microsoft account doesn't exist Has 90% of ice around Antarctica disappeared in less than a decade? when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. That is frustrating because the field is required. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. From there, check to see if your device is enabled. The error message isnt well worded heres better text . 03-22-2022 03:50 PM. How does it not exist when I even have a Facebook account with it? Time-saving software and hardware expertise that helps 200M users yearly. Copyright Windows Report 2023. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. For Windows devices, try the following troubleshooting methods. Head over to Accounts, then Email & accounts. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. After entering the unique code, you will be able to create a new password and sign in. Then click on "Enable.". Key Takeaways I am attempting to get a password to open Microsoft but it If you forgot your Microsoft account password, follow these steps. Use an alternate account to sign in (if one exists) or sign up for another one. More info about Internet Explorer and Microsoft Edge. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. When you see the account you're looking for, select Sign in. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law?