I hope once I complete my education that, I can be given full-time hours for the summer. You had a group task to do, and then an individual interview with a manager. We have eliminated all risk for you. Stupidly hard questions for the role - it was like I was interviewing to be CEO. So I recently applied for a part time job at waitrose! I want to work for Waitrose because your values align perfectly with mine. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. It's great to be 10-15 minutes early rather than just showing up on the dot. Every employer should know how each staff member is best motivated. It is a definite plus if you have cheered on your competitors and helped them along the way. Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. Possible Answers are Interview Questions. If you take the bus or ride a bike, that works too! I love that you act with integrity, give it your all, and give more than you take. When the workforce is engaged, it helps shape the company's future success.". "I left my last job because there was no room for professional growth or advancement. ), UPDATE: I got the job offer.THANKS Richard . ", "The part of the job that excites me the most is working with customers. Waitrose Group Assessment Guidance and Practice - How 2 Become My criminal record is clean, but I did have poor credit two years ago. Yes, I do have a couple of questions. Be diplomatic and refer to company protocol in these situations. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. Waitrose Interview Questions and Answers 1. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. After this discusses hours I was available to work and when I could start. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg Focus on giving the exact number of days you missed work and why. If you disable this cookie, we will not be able to save your preferences. No pressure at all. I suggested we install a couple of cameras inside the store to deter anyone from stealing. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. You had a group task to do, and then an individual interview with a manager. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. Q5. Perhaps you want to learn how to work in a leadership position or learn how to work in sales. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Im on step two ! If you are successful you'll be asked to select interview date. The interviewer asks this question to see if your leadership style will work with the company culture. Talk to the interviewer about your feelings regarding performance incentives. Be sure not to mention names and end on a positive note. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". Waitrose was updated by Krista Wenz on September 13th, 2022. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. Talk to the interviewer about your interest in gaining a leadership role down the road. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' Full Suggested Answer & Detailed Response, Question 8, Focus on describing what you like most about the job and provide your reason why. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. "I am more than willing to cover a shift for a coworker if possible. Perhaps another store in future. They just asked you standard interview questions that you would know. ", "I dislike working in an environment that is hostile and negative. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. When there is a problem in the workplace, I am the one people seek to resolve the issue. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. My written communication skills are exceptional, as well.". If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. "I describe my leadership style as collaborative. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. ", "I am currently making ?14/hour with two bonus opportunities. Be sure to highlight your favorite and most challenging positions. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. Your job duties will include speaking with customers, coworkers, and managers. I do not prefer close supervision as I am confident in my skills once I learn something new. Strong math skills are an asset in any retail-based role. You want to avoid saying you have nothing to learn from Waitrose. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. First, when would you like to have this position filled? Honesty is incredibly important when working with cash transactions and valuable merchandise. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Candidates interviewing for Customer Service Assistant and Customer Assistant rated their interviews as the hardest, whereas interviews for Supermarket Assistant and Sales Assistant roles were rated as the easiest. Finally, be sure to mention any successful outcome. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. "I have a strong creative flair and enjoy creating attractive displays. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. We do not claim our questions will be asked in any interview you may have. I gave my two weeks' notice and left on good terms. If you hire me for the position, you will not be disappointed in my performance. "There is no reason why you should not hire me. This is your opinion, and you can answer how you would like. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Q11. How would you manage food temperature in the freezers/ fridges? I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. Tell me about a time you worked in a team. I would tell my manager immediately. "Yes, I do have a question. In addition to upholding the strong values and ethics of the Waitrose brand, you will also be required to demonstrate outstanding customer service and care, have a flexible approach to working, be able to work well with other employees and partners, be able to resolve customer complaints, demonstrate great attention to detail, make decisions in the best interests of the brand and also potentially work unsociable hours if and when required. This question determines if you can function well in a competitive environment. I interviewed at Waitrose. What would you do if you didnt get on with someone in your team? ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. There were scenario based questions but with lots of others stemming off them. Was quite a while ago now. I was late to work only once last year due to a snowstorm that stalled all of our employees' commutes - including those with personal vehicles. I have had to cover for coworkers several times in the past, and I don't mind accepting overtime hours. Felt like a formality rather than a real test of an interview. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. I have solid references who will attest to that as well. Waitrose Interview Questions [+Includes Best Answers] - WorkNearYou If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. I believe this will help my confidence grow and my sales skills as well.". The main thing the hiring manager wants to hear is that you are responsible and organized. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. Waitrose Interview Process - The Student Room If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Waitrose Interview Questions in Bath | Glassdoor ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. I meet and exceed your requirements and have the knowledge and experience you are looking for. You will be better prepared to answer the question if what they wrote is fresh in your mind. I also appreciate that you allow yourself and your employees to be themselves while working as a team. You will get the best work from me if I am being treated with respect and feel appreciated.". Perhaps another store in future. Still not convinced? If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. QUESTION Waitrose has an exceptional reputation within the industry. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Most Waitrose job postings have many job duties you will be asked to perform. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. I would avoid approaching the employee as I would not want to make it a personal issue. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. I also helped her by holding her baby while she put the stroller away. Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. A job search isn't just a one-sided hunt. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". Quick, easy and simple. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Most companies have policies in place for handling rude or aggressive customers. Thank you so much! "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. It was great.". This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. We do not have advertisements on our pages but we do try to make money through paid-memberships. I offered to help her out to her car, and she gratefully accepted. The interview process was easy and enjoyable. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. The best way to discuss your salary expectations is to use your current earnings as an example. Therefore, any date prior to 2019 might not be accurate. I applied online. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. "My ideal employer brings charisma and passion to their work. ", "I left my last job because I was moving out of the area. The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. 9 answers. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Thirdly, our interview guides and training just work. There is no reason why you should not hire me.". Upvote 2 Downvote ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. Q3. Try and focus on related work experience. Focus on describing that you work well independently and work well with teams. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. The interviewer wants to know what you like the most to see where your strengths lie. If you have suggested change in another area of your life, use that example in your response. Can you describe the management style here? Discuss what made them so challenging and rewarding. The hours were just not right for me in the end which is a shame. No minimum term. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? "I had zero unexcused absences last year. I like to know that my efforts are noticed from time to time. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training.