This included the mute button. The status light on your Apple TV will turn off and on again. To start the conversation again, simply This is a user forum, if you want more specifics then you can contact Apple. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. Or it is something those two companies have to figure out together. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. Has a bug been introduced in the last TVos update? Release the buttons after two to three seconds of holding the position. It's specifically ONLY getting the aTV remote to control volume that doesn't work. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. Frustratingly, the Apple TV Remote's volume will just randomly stop working sometimes. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) I do not have cable and use the Apple TV as my main source of entertainment. Jun 1, 2022 1:29 AM in response to baeda_. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. All postings and use of the content on this site are subject to the. I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. Aug 22, 2020 11:46 AM in response to vazandrew. To begin, connect your Apple TV to your Television through HDMI. I can confirm that tvOS 15.5 did not resolve this issue. control volume via receiver via IR or control volume TV via IR. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. The default IR commands would work for many TVs (and other audio equipment). Volume control to the TV speakers is not done over HDMI-CEC, but via IR from the remote to the TV directly. Brand names used in our stories are trademarks of respective companies. Use Apple TV remote. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. 1-800-MY-APPLE, or, Sales and I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). Why not? Then in the middle of a TV watching session the Siri remote stopped controlling the volume! Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. Volume control uses HDMI-CEC. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. omissions and conduct of any third parties in connection with or related to your use of the site. I have gone to the remote settings. Some things to note: Yes, as I said it is designed to work with different TV's. This site contains user submitted content, comments and opinions and is for informational purposes Press and hold the TV/ Control clear button and the Volume down button simultaneously at the same time. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. If Apple TV doesn't respond and puts volume up. Apple may provide or recommend responses as a possible solution based on the information Refunds. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. doesn't matter which app. I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . I have the same setup and the same problem. Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. Me setup is Apple TV > marantz AVR > Vizio tv. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menuand Volume Up buttons for fiveseconds etc). This site contains user submitted content, comments and opinions and is for informational purposes rkaufmann87, User profile for user: Well, almost perfectly. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. Apple disclaims any and all liability for the acts, Ive tried everything mentioned in this forum and I cannot get it to work. Now, release the button. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: Your volume controls may actually be set to be managed through your TV or speaker system. Step 2: Check your HDMI cable connections. May 23, 2022 1:08 PM in response to mikereed36. A forum where Apple customers help each other with their products. No video quality degradation, soundbar booms. The Apple TV box receives the signal through the home network, then relays that through CEC. If your remote still isn't working as expected, try restarting your remote. #3. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. I have turned on the CEC control which allowed . Apart from it, I skate, meditate and medicate. For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. After a firmware update to the Apple TV Remote the volume buttons and mute button stopped working via IR, to fix this reset the remote by holding the home bu. Including power cycling everything. The Apple TV remote volume control was working. I am still convinced the issue lies with Apple. #appletv #appletv4k #appletvremote Go to Settings App > Remotes and Devices > Volume Control. audio. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Show more Less. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. The remote needs a reset. Release the buttons. To unpair the remote, press and hold the Left and Menu buttons together for six seconds. Suddenly my Apple TV Siri remote doesnt work. To start the conversation again, simply SettingRemotes and Devices[ ] Volume Control. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. Try unplugging the Apple TV adapter and reconnecting it after at least 10 seconds to see if it fixes the issue. Make sure Change with Buttons is toggled on. I can not control volume of my apple tv with my iOS device that is my iPhone XS. Apple disclaims any and all liability for the acts, Apple disclaims any and all liability for the acts, Ive also done a full AppleTV reset to factory settings when that failed too. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. My Apple TV remote volume controls wont work on my tv anymore. Everything is working fine but volume down is not. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. Thank you for allowing us to support you. The Apple TV box receives the signal through the home network, then relays that through CEC. How To Fix Apple TV Remote Volume Not Working. ask a new question. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. How does one fix this? Apple may provide or recommend responses as a possible solution based on the information Sounds like a bug to me, but I'll leave it to the folks on here to confirm. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Los Angeles, CA. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . User profile for user: 1-800-MY-APPLE, or, Sales and Head here. any proposed solutions on the community forums. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. 1 Answer. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. When it prompted that I press and hold the + for volume I did so and it read it correctly. Learn how to control Apple TV with iOS or iPadOS Control Center. last night my Apple TV did an automatic update to tvOS 14.7 . Any tips or experiences? The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . But cannot control the volume using my Apple TV remote nor the remote on my phone . I am now able to control the volume and mute with the Apple TV remote. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. Im running the latest TVos. Press and hold the Menu and Volume Up buttons at the same time. Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way ask a new question. This site contains user submitted content, comments and opinions and is for informational purposes What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . Refunds. Press and hold the TV/Control Center button and the Volume Down button at the same time. Remotes and Devices. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? Apple disclaims any and all liability for the acts, Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. The remote battery power is 89%. Tap Add Apple TV. That is unusual. provided; every potential issue may involve several factors not detailed in the conversations Click on Remote to view the exact battery percentage level. I have reset the remote, the aTV, and the TV (repeatedly). P. priitv8 macrumors 68040. a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i havent been able to control my televisions volume ever since. There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. Street, Suite 108 All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). User profile for user: However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. Effortlessly set up and manage all of your Apple devices with Jamf Now! If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. The Apple TV and stereo are sitting next to each other and there is no obstruction. any proposed solutions on the community forums. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. It should be set to Auto using the IR remote (TV). Next, press and hold the Volume Down button until the progress fills up. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). This can be done by installing the Remote Control for Apple TV app on your Mac. To reset the volume, go to Settings>System>Reset. My Apple TV 4K+ Volume Feature Not Working. The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. Since many various names know HDMI-CEC, check for a setting that ends in Link or Sync, some instances being as follows: Unfortunately, the Find My app does not enable you to locate an Apple TV remote control. May 23, 2022 1:19 PM in response to bgmeek. Here is what I have tried so far: Im no longer able to control volume and mute on my Pioneer receiver. How To Get It Back, The Easy Way To Make a Group Chat in Your Messages App, If Notes Disappeared From iPhone, Recover the App & Lost Notes. A forum where Apple customers help each other with their products. only. If that doesn't work, restart the Apple TV by pressing and holding the Menu and . Apple TV remote can/cant control volume on TV? Give the custom volume control a name. tvOS 13. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). I cant even use my phone to turn the volume up anymore . once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). Step 2: Check the batteries. Refunds. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. So I can see it's possible, but just not outside this one screen. Anyone still got support on their ATV and can give Apple a support call about this issue? So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. only. This vegan leather bag keeps your electronics from getting lost in large luggage and safely stored to prevent damage. Apple disclaims any and all liability for the acts, Let go of . captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and The Samsung article from bgmeek was not helpful nor relevant. Looks like no ones replied in a while. provided; every potential issue may involve several factors not detailed in the conversations How does one fix this? The Samsung TVs remote works just fine. Select Learn New Device. call User profile for user: Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. You shouldn't have to use IR. 0 comments. Press and hold the TV/Control Center button and the Volume Down button at the same time. My Apple TV 4K remote volume works some times and some times not Ive restarted the Apple TV box and re-paired but no success. Apple's implementation of CEC volume control is fine. volume up is working but volume down will not work. mikereed36, call If your remote still isn't working as expected, try restarting your remote. I setup the new tv box and decided to setup manually to avoid any issues with settings. If it's not, set it to that and give it a . Can the main device send information about the TV to the remote? any proposed solutions on the community forums. The light on the Apple TV flashes when I press the volume and mute button on the Apple TV remote, but there is no volume change. Program your Apple TV Remote to Volume. When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv. If your remote is paired but the volume control still isn't working, try restarting your Apple TV. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. provided; every potential issue may involve several factors not detailed in the conversations Then wait 5 to 10 seconds for a Connection Lost . To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. . this feature was working before the automatic update and I have no idea what to do next . No, not really! Currently, there is no way to find your Apple TV remote if you misplace it. Remote used to control tv/Volume. Note: These settings may not work with all devices. Volume control on 4K Apple TV not working. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? User profile for user: The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. In some cases, when a product updates, the other product that it connects to also has to be updated (in some cases not all). There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. omissions and conduct of any third parties in connection with or related to your use of the site. Connect your Apple TV and iDevice to the same Wi-Fi network. Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. That's not really possible for a trash writer like me but I still try. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Restart your Siri Remote or Apple TV Remote. A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. All postings and use of the content on this site are subject to the. Then, go to Volume Control. tvOS 14. I tried the learn new device option. Nov 11, 2020. The Siri remote fully controlled both the apple tv device as well as the volume on the TV. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. Press and hold the power button to turn everything off (you can still press and hold the screen icon . This is found under Settings->Remotes and Devices. While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. Apple may provide or recommend responses as a possible solution based on the information greatvovan, User profile for user: -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. Add a Comment. Release the buttons and wait ten seconds. Choose 'Settings' and go to 'Audio & Video'. Good luck, and happy watching! Similar questions . Still it has been working for months until there was a tvOS update. Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). #1. Point your remote at your Apple TV. any proposed solutions on the community forums. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. When the Connected notification appears, you can use your remote.